Baby Baton
Support & Help
Support & Help
We're here to help. If you can't find an answer below, get in touch and we'll get back to you.
How do I add a second caregiver to my household?
Go to Settings and share your household's invite link or code with the other caregiver (partner, grandparent, nanny). Once they enter it, you'll see a request appear in Settings — approve it to give them access. Approval is required so only people you've actually invited can join.
Why do I need to approve someone before they can join?
An invite code on its own only gets someone as far as a join request — the household's owner has to approve it before that person can see or log anything. This stops an accidentally forwarded or leaked code from letting a stranger in.
Someone in my household started a feed on their phone — why can I see it on mine?
That's the point of Baby Baton. Feeds and sleep sessions show as "in progress" for every caregiver in real time, so you always know if someone's already mid-feed before you start your own.
How does the medicine safety check work?
When you log a dose, Baby Baton checks it against the medicine's minimum interval between doses and its maximum doses per 24 hours, and warns you (without blocking the log) if a dose looks too soon or too frequent. These numbers come from the medicine's own packaging, entered by you or another caregiver — Baby Baton doesn't supply medical dosing advice.
Can I use voice logging with Siri?
Yes, on iOS. Go to Settings → Set up voice logging to generate an access token and follow the setup guide for the Shortcuts app. This is optional and off by default.
What happens after my trial ends?
Every new household gets a short trial period with full access, no payment method required. Once it ends, continuing to use Baby Baton needs an active subscription, available from Settings → Subscribe. One subscription covers every caregiver in the household — there's no per-person charge.
How do I delete a log entry I made by mistake?
Open the entry from the timeline and choose Delete. Any caregiver in the household can do this, not just whoever logged it originally.
How do I export my data?
The household's owner can export the full timeline as a file from Settings → Export data, shared however you like (email, Files, etc.).
How do I delete my account?
From the app, go to Settings → Delete account. If you're not able to use the app, you can also do this from our web account deletion page, which verifies it's really you by email before deleting anything. If you're the household's owner, this deletes the whole household's data for every caregiver, permanently — see our Privacy Policy for details.
If your question isn't covered above, please email us and we'll get back to you as soon as we can.
Email: Beamer